Growing Consumer Business Simplifies Privacy Compliance Through Cross-Functional Collaboration
The Challenge
A fast-growing consumer business with over 100 locations recognized that its expanding digital presence needed to align with evolving privacy regulations like the California Consumer Privacy Act (CCPA) and other state laws. With both marketing and IT teams invested in preserving a seamless customer experience while meeting compliance requirements, the company sought expert guidance to strike the right balance.
Our Approach
Red Clover Advisors partnered with the client to implement OneTrust’s cookie consent platform across their primary website, supporting both technical and privacy requirements. A key success factor: close collaboration between marketing and IT teams from the very start. This partnership ensured the final solution reflected both compliance goals and the company’s brand standards.
Our process included:
- Conducting a comprehensive cookie scan to map data collection activities.
- Collaborating to categorize cookies accurately, even navigating limited transparency from some third-party vendors.
- Customizing the cookie banner and consent experience to meet U.S. state privacy laws while maintaining a unified, intuitive design.
- Providing step-by-step technical guidance and documentation to simplify implementation and maintenance.
The Result
The company successfully launched a branded cookie consent experience that met its privacy regulatory requirements and digital goals. Key outcomes included:
- Compliance with CCPA and other U.S. state privacy laws.
- A user-friendly, branded interface that promotes transparency and builds consumer trust.
- Seamless handling of Global Privacy Control (GPC) signals and “Do Not Sell” functionality.
- Ongoing readiness through clear documentation and sustainable processes.
This collaborative, cross-functional approach not only addressed technical complexities behind the scenes, and positions the company as a privacy-forward brand.