Enhancing Cookie Consent Compliance for a Global Fashion Brand Holding Company
The Challenge
A leading brand holding company for next-generation direct-to-consumer fashion brands operates across the U.S., Australia, and other global markets. With regulations like GDPR, UK GDPR, CCPA, and CPRA creating a complex compliance landscape, the company wanted to ensure its existing OneTrust cookie consent platform met both privacy requirements and customer expectations.
Our Approach
Red Clover Advisors conducted a focused cookie consent audit across multiple websites. Our work assessed both compliance controls and ease of use across domestic and international jurisdictions.
Key areas included:
- Confirming non-essential cookies were withheld until consent.
- Verifying opt-outs fully disabled tracking technologies.
- Ensuring Global Privacy Control (GPC) signals were recognized.
- Reviewing the visibility and effectiveness of privacy controls.
- Evaluating the overall clarity of the consent experience.
The Result
Our audit uncovered targeted improvements, including addressing third-party cookies that continued to fire after opt-outs and refining how privacy choices appeared to users. We recommended:
- Configuration updates in OneTrust.
- Technical fixes to block certain third-party cookies.
- UX tweaks to simplify customer interactions.
- Guidance for consistent operations across regions.
The company now has a clear, reliable consent process that honors customer choices and delivers a consistent, easy-to-use experience across all its websites.