Exceeding Customer Expectations Around Data Collection
Services:
- Data inventory
- GDPR-Compliant Privacy & Cookie Notice
- Product Development Consultation
- Individual Rights Process
More and more companies now realize the long-term value of putting building blocks in place to understand what data they’re processing, how it’s monitored, and how they should handle a data breach when, not if, it happens.
Since data privacy concerns every person, product, and service at a company, getting compliant can be a challenging and time-consuming task.
A leading independent modern media company were ready to implement the operational parts of the General Protection Data Regulation (GDPR). They had an in-house and external counsel, but no one to manage the day-to-day work to achieve full compliance. They also had customers asking for them to be compliant – they knew to be competitive, they needed to exceed customer expectations.
Vox Media engaged data privacy consultants Red Clover Advisors to infuse data privacy into their entire company, without negatively impacting their daily business activities.
Infusing data privacy into the everyday
The process included a collaboration between our founder, Jodi Daniels, the company’s Director of Information Security, and their privacy attorney. Capitalizing on her experience working in the media industry, Daniels served as the privacy manager on the project.
She completed the data inventories, provided guidance on how consent for cookies should be managed, and got all the updated vendor agreements signed.
Daniels met weekly with the company to identify areas of opportunity and provide guidance on best practices, for example, managing individual rights and selecting consent tools.
“By working with Red Clover Advisors, it was easy to get compliant and make adjustments to our company as we needed,” says Isaac Teklehaimanot, Director of Security for Vox Media, “Jodi is a great partner. She understood our business, got connected quickly, and provided useful and practical guidance.”
Now, Vox Media has the documentation necessary for GDPR, a greater awareness of privacy throughout the organization, and a foundation to build upon for future privacy regulation or customer expectations.
But, like many of our clients, they realize privacy is not a ‘one and done’.
“With CCPA on the horizon, we’re now updating our data inventories, and Jodi is helping us with new acquisitions, streamlining the process and ensuring it’s most efficient and effective,” says Teklehaimanot.
Let’s build trust together.
